funded peaks - 6 month review, two payouts received

[visionaire]

been funded with funded peaks since september, received two payouts in january and february. writing this up because i couldn't find much recent experience when i was researching them.

the short version: they pay, rules are reasonable, customer support is decent but not excellent. longer version below in replies.

[Jason]

what account size were you on and what were the evaluation fees? and which program type, standard evaluation or instant?

[Oliver]

$100k two-phase evaluation. fee was around $500 which is competitive at that account size. first phase 8% target, second phase 5%. daily loss 5%, max drawdown 10%. standard industry rules, no notable gotchas in the fine print. passed first phase in 18 days, second in 12 days.

[ghostknight]

how long did the actual payouts take? that's the main thing people want to know.

[silentcore]

first payout requested on a monday, received thursday of the same week. second one was slightly longer, 6 days. both via bank wire. no request for additional documents beyond the initial kyc. the payout process was genuinely smooth.

[Gavin]

you mentioned customer support was decent but not excellent - what specifically fell short?

[bluephoenix]

response times are good (usually under 4 hours). where it falls short: the support agents sometimes give inconsistent answers on rules questions. asked about a specific situation around a correlated positions rule twice and got two slightly different interpretations. for anything rules-sensitive i now insist on a written clarification and save it. small firms often have inconsistent internal knowledge on edge case rules.

[carterw]

the inconsistent rules interpretation is a recurring issue across many mid-tier firms. rules are written by legal, support agents interpret them in the moment. always get rules clarifications in writing for anything non-obvious. if they give you a written interpretation and then try to apply a different one later you have recourse.

[lowkeysam]

pays on time, standard rules. get any edge-case rules clarification in writing.